Day 1 – Thursday, 14. September | Documents and Materials |
Welcome & Introduction Christian Waltl (AT), KulturAgenda Sasha Palmquist (US), Institute for Learning Innovation Peter Keller (DE), Director General, ICOM |
170914-01-introduction |
Key Note: Oona Strathern (IE) What does an increasingly individualised society mean for cultural institutions? |
Oona Strathern (PDF) 170914-02-oona_strathern (Audio) |
Get connected – Sharing Stories Mela Maresch (AT) & Kersten Kloser (AT) |
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Day 2 – Friday, 15. September | |
Open Forum Reflections from the day before – Lisa Baxter and David Anderson in discussion with participants |
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Key Note: David Anderson Towards Cultural Democracy |
170915-connected_audience (Audio): |
Case study presentations – Session 1 Marge Ainsley, Emma Parsons (UK), Towards an audience focus Luisa Masserani (BR), A visitor study that help explainers |
Vienna Presentation Emma Parsons Marge Ainsley (PDF)
Case Study Session 1 (Audio): |
Case study presentations – Session 2 Luise Reitstätter (AT), Easy-to-read. Hard to Follow? Charlie Trautmann (US), Grow your museum’s impact by (really) listening to your audience |
Luise Reitstaetter (PDF)
Trautmann Connected Audiences 2017-09-16b (PDF presented by Pat Munro) Case Study Session 2 |
Key Note: Lisa Baxter (UK) Experience Design and Strategic Value Creation |
Lisa Baxter presentation (PDF) |
Lynn Dierking (US) in conversation with David Anderson (UK), Elisabeth Menasse-Wiesbauer (AT), Matthias Beitl (AT) | |
Connected Audience Exchange On-site visits in small groups – Wiener Konzerthaus, ZOOM Children’s Museum, Austrian Museum of Architecture, Imperial Furniture Collection |
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Evening Reception Austrian Museum of Folk Life and Folk Art |
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Day 3 – Saturday, 16. September | |
Open Forum Reflections from the day beforeCase study presentations – Session 3 Anna Elfers, Carlijn Diesfeldt (NL), Making public: audience research in public art projects Vera Almanritter (DE), Attracting diverse audiences |
Anna Elffers & Carlijn Diesfeldt (PDF)
PPT_Allmanritter_Attracting-diverse-audiences_16.09.17v2 (PDF) |
Case study presentations – Session 4 Ryan Auster (US), Collaboration for Ongoing Visitor Experience Studies (COVES) Dimitra Christidou (NO), Visitracker: A Tool for Visitor Studies |
Ryan Auster Connected Audience (PDF) Dimitra Christidou |
Wendy Jo Coones’s (AT) & Lynn Dierking’s observations | |
Connected Audience Dialogue with Patricia Munro and Jeff Beeson (DE) This brings together all thoughts, models, ideas, critical remarks and experiences of the last two days to try and formalise in a dialogical framework the role of cultural institutions and how they can create meaningful experience for the audiences of today and tomorrow |
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Other Materials | |
Personas Workshop | AzW_Personas-Theory (PDF) AzW_Personas-Workshop (PDF) |
Poster presentations | Deborah wassermann VOICES for Connected Community Conference 20170911 (PDF)
J.Müller M.Hampe_Mission impossible_Connected Audience2017 (PDF) Poster_v4_final_specht (PDF) Phelan_2017_PosterConnectedAudience (PDF)
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John Falk (US) | Falk Connected Audiences 2017 v2 (PDF) 7 Modalities of Well-Being Related Needs- Falk (PDF) |